Bank Leads Fraud Prevention

In a bold move to educate consumers and prevent fraud, Bank of the West has launched a series of expert-led videos on its YouTube channel. The “Fraud in Brief” series features business leaders from across the bank sharing their expertise on various types of fraud, including mortgage scams, identity theft, and elder abuse.

Comprehensive Resources for Managing Financial Security

With over 100 years of experience in banking, Bank of the West has a deep understanding of the importance of trust and security in the digital age. The videos are part of the bank’s ongoing efforts to provide its customers with comprehensive resources for managing their financial security.

“We believe that social media is a powerful tool for promoting fraud awareness and prevention,” said David Nathanson, Head of Online Fraud Center at Bank of the West.

By leveraging our subject matter expertise and creating engaging content, we can empower our customers to take control of their financial lives."

Innovative Approach to Fraud Prevention

The videos are just one part of Bank of the West’s comprehensive fraud prevention program. The bank also offers on-site forums and meetings, seminars for business and commercial customers, and collaborations with law enforcement agencies like the U.S. Secret Service.

“We’re committed to staying ahead of the evolving threat landscape,” said Nathanson.

Our goal is to provide our customers with the knowledge and tools they need to protect themselves from fraud, whether online or offline."

Recognition as a Leader in Financial Security and Fraud Prevention

Bank of the West’s innovative approach has earned it recognition as a leader in financial security and fraud prevention. The bank’s commitment to transparency, community management, and content monitoring ensures that its social media channels are not only informative but also engaging and trustworthy.

Empowering Customers to Take Control of Their Financial Security

As the banking industry continues to evolve in response to new technologies and threats, Bank of the West is poised to remain at the forefront of fraud prevention and education. With its “Fraud in Brief” series and other innovative initiatives, the bank is empowering its customers to take control of their financial security and stay safe online.

Expert Insights

“Social media moves fast, so be thoughtful,” advises Nathanson. “Have a clear strategy before launching a new channel. Just because you can doesn’t mean you should.”
“Leverage your internal subject matter expertise and knowledge,” recommends Pollino. “If you ask around, you’ll probably find a number of knowledgeable individuals in-house who can help you create the content that’s most top-of-mind for customers today.”

Stay Safe Online

Learn more about Bank of the West’s fraud prevention program and resources at insert link.
Follow Bank of the West on social media to stay up-to-date with the latest fraud awareness tips and updates.
Contact Bank of the West’s online fraud center with any questions or concerns about fraud prevention.