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Digital Transformation in Bhutan: Key Factors for Success

Bhutan has been making significant strides in adopting digital technologies to achieve its national development goals. The following factors are crucial for successful digital transformation in the country.

Accelerated Implementation of Digital Drukyul Programme

  • Promote digital literacy: The Digital Drukyul programme aims to promote digital literacy and inclusive access to digital services among citizens.
  • Inclusive access to digital services: This initiative will ensure that all citizens have equal opportunities to access digital services.

Core Digital Government Initiative and Ecosystem

  • Provision of essential data and services: A critical function of the digital government is to provide essential data and services that will be used for other digital applications and services.
  • Data-driven decision-making: The digital government initiative will enable data-driven decision-making, which is crucial for informed policy-making.

Expansion of Telecommunication Infrastructure

  • Mobile broadband networks: Mobile broadband networks need to be expanded to ensure digital inclusion.
  • Fixed broadband networks: Fixed broadband networks are necessary for full-fledged AI, Big Data, and IoT solutions.

Cybersecurity

  • Prioritization of cybersecurity: With the increasing threat of cyberattacks, particularly those using AI capabilities, cybersecurity needs to be a priority consideration when introducing emerging technologies.
  • Protection of sensitive data: Cybersecurity measures will protect sensitive data from unauthorized access and malicious activities.

Active Roles for Private Sector and Academia

  • Locally deployed technology solutions: The private sector should provide technology solutions that are locally deployed and sustained.
  • Human resource development: Academia should generate human resources with expertise in areas like data science, econometrics, and computer science.

By considering these key factors, Bhutan can accelerate its current digital transformation initiatives and prepare for the transition to frontier technologies like IoT, Big Data, AI, and broadband connectivity.