Cayman Islands Bank Customers Warned of Fraud Threat

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With the rise of digital banking, customers in the Cayman Islands are being urged to be vigilant against bank fraud as scammers become increasingly sophisticated.

Maintenance Scheduled for Online Banking Platform

Temporary Disruption Expected

Customers of Cayman National Bank will experience a temporary disruption to their online banking services this Saturday between 12am and 3am as part of an upcoming maintenance schedule. The mobile app and desktop versions of the platform will be unavailable during this time.

Steps Being Taken by the Bank

Cayman National Bank has assured customers that it is taking a multi-layered approach to security, including:

• Anti-virus protection
• Firewalls
• SSL encryption
• Authentication measures

However, experts warn that customers must also take responsibility for their own online security.

Tips for Preventing Fraud

To avoid falling victim to bank fraud, Cayman National Bank recommends the following:

• Verify the authenticity of any emails or phone calls requesting sensitive information
• Be cautious when sending wire transfers and ensure that the beneficiary is a trusted source
• Monitor account activity regularly to detect any suspicious transactions

Reporting Suspected Fraud

Customers who suspect that they have fallen victim to bank fraud are urged to contact Cayman National Bank’s Fraud Unit immediately. The unit can be reached at +1 345 949 4655.

24/7 Customer Support

For assistance with lost or stolen cards, customers can contact the bank’s customer support team at +1 345 949 8300.