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Whistleblower Hotlines in Barbados: CIBC Employees Have Multiple Options to Report Concerns

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In an effort to ensure the integrity of its accounting practices and maintain transparency, the Caribbean Investment Bank (CIBC) has established a confidential and anonymous hotline for employees and stakeholders to report concerns. This reporting system is designed to provide a safe and secure platform for individuals to share information about potential irregularities or unethical behavior.

Reporting Options


For those with concerns regarding CIBC’s accounting practices, internal controls, or auditing matters, there are multiple ways to submit reports:

  • Phone: The dedicated Ethics Hotline operated by Navex Global is available 24 hours a day, seven days a week. Residents of Barbados can dial 866-252-1814.
  • Email: Individuals can also submit reports via email by sending an email to nwclaims@tnwinc.com.
  • Mail: Written complaints can be addressed to Navex Global at:
    • Address: 333 Research Court, Suite 100 Norcross, GA 30092
    • Note: Please indicate that the report relates to CIBC Caribbean.
  • Fax: For those who prefer to use fax, they can contact Navex Global using the fax number 1 770-409-5008. When calling in, please state that the call is about CIBC Caribbean.

Confidentiality and Anonymity


CIBC employees are assured of their anonymity and confidentiality when reporting concerns through this system. The bank has implemented measures to protect employees from retaliation or adverse consequences for making a valid report. The goal is to create a culture where individuals feel comfortable coming forward with information that may help improve the bank’s operations and maintain transparency.

Importance of Whistleblowing


The CIBC whistleblowing hotline provides an important mechanism for stakeholders to hold the bank accountable for its actions and promote good governance practices in the financial sector. By providing multiple reporting options, CIBC demonstrates its commitment to transparency and accountability, ensuring that employees and stakeholders can report concerns without fear of retaliation or consequences.