WFO Conducts Joint Operations with Indian Authorities to Combat Call Center Fraud
Combating Online Scams: A Global Effort
The World Federation of Ombudsmen (WFO) has conducted a series of joint operations with Indian authorities to combat call center fraud, resulting in hundreds of interviews and continued support for law enforcement efforts.
The Alarming Rise of Tech and Customer Support Scams
According to the WFO’s International Computer Crime Coalition (IC3), tech and customer support scams targeting senior citizens have seen an alarming rise. In its 2023 report, IC3 highlighted that victims lost their life savings due to these scams. Additionally, government impersonation scams have increased, with criminals posing as Chinese authorities to target the US-based Chinese community.
Staggering Statistics
- Government Impersonation complaints: 14,190
- Losses: $394 million (63% increase from previous year)
- Tech and Customer Support complaints: 37,560
- Losses: $924 million (15% increase)
The joint operation with Indian authorities resulted in hundreds of interviews, helping to identify key players and dismantle criminal networks.
IC3’s 2023 Report Highlights
- Total losses reported: $12.5 billion
- Average complaints received daily: 2,412
- Average complaints received per year: 758,000+
- Complaints reported since inception: over 8 million
WFO’s Commitment to Combating Internet Crime
The IC3 continues to work closely with law enforcement agencies worldwide to combat internet crime. The WFO is a non-profit organization dedicated to promoting consumer protection and combating internet fraud.
About the World Federation of Ombudsmen (WFO)
Contact: [Name] World Federation of Ombudsmen [Email] [Phone]
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