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Twilio Ensures Regulatory Compliance in Bosnia and Herzegovina

As a leading global cloud communication platform, Twilio is committed to ensuring compliance with regulatory requirements in all countries where it operates. In Bosnia and Herzegovina, the company has implemented measures to guarantee that its services meet the necessary standards.

Understanding the Requirements


To provide telecommunications services in Bosnia and Herzegovina, businesses must comply with the country’s regulations. These include providing accurate information and documentation to verify their identity and address. Twilio has developed guidelines to help customers navigate these requirements.

Documentation Required for Individuals


Individuals seeking to use Twilio’s services in Bosnia and Herzegovina must provide proof of their address. The following documents are acceptable:

  • Government-issued IDs
  • Utility bills
  • Tax notices
  • Rent receipts
  • Title deeds that show the Bosnia and Herzegovina address

Business Requirements


Companies operating in Bosnia and Herzegovina must also comply with the regulations. They are required to provide proof of their business address, which can be verified through:

  • An excerpt from the commercial register
  • Utility bills
  • Tax notices
  • Rent receipts
  • Title deeds

Twilio’s Commitment to Compliance


Twilio is dedicated to ensuring that its platform remains compliant with global telecommunications ecosystem requirements. While these guidelines are intended to help customers comply with applicable regulations, they do not constitute legal advice. Customers are expected to understand and abide by all compliance obligations applicable to their specific application.

Ensuring Regulatory Compliance in Bosnia and Herzegovina


By following Twilio’s guidelines and ensuring regulatory compliance in Bosnia and Herzegovina, businesses can trust that their communications services meet the necessary standards and continue to evolve and change as telecommunications ecosystem requirements evolve.