Financial Crime World

Credit Card Fraud Statistics on the Rise in Cape Verde, Warns Financial Institution Caixa

Phishing Scams Targeting Caixa Customers in Cape Verde

In a stark reminder of the growing threat of fraud, Caixa customers in Cape Verde have been receiving suspicious phone calls from individuals claiming to be bank employees. These scammers are asking for sensitive information about their debit and credit cards, including:

  • 16-digit card numbers
  • Expiration dates
  • Security codes

These details are strictly confidential and non-transferable, making it crucial that customers do not fall victim to these scams.

How Phishing Scams Work

Phishing is a classic case of deception and manipulation where criminals use tactics to trick victims into revealing sensitive data. In this case, the scammers are posing as bank employees to gain trust and access to confidential information.

Important Reminder from Caixa

No genuine bank employee will ever contact you by phone or message to request:

  • Passwords
  • Codes
  • Other confidential information

Caixa is urging customers to be vigilant when using their cards and to take advantage of available options to block their cards for added security.

Caixa’s Efforts to Raise Awareness and Prevent Fraud

In an effort to raise awareness about the proper use of debit and credit cards, Caixa has dedicated a section on its website to security tips. The financial institution is urging customers to:

  • Be vigilant when using their cards
  • Take advantage of available options to block their cards for added security
  • Monitor and control transactions in real-time through the Caixanet home banking platform and Caixa Mobile app

Additional Security Features Available to Customers

Caixa customers can access additional security features through:

  • Caixanet home banking platform: monitor and control transactions in real-time
  • Caixa Mobile app: monitor and control transactions in real-time

As the number of fraud cases continues to rise, Caixa is urging its customers to remain cautious and report any suspicious activity to prevent financial losses.