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Accessible Article: Fintech Regulatory Sandbox

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The Bank of Jamaica has introduced a Fintech Regulatory Sandbox to support innovation in the financial technology sector while ensuring customer protection and risk management. The sandbox provides a safe space for fintech companies to test their products, services, or solutions before launching them into the market.

Key Requirements


  • Customer Protection: Participants must protect customer information and develop an adequate complaints handling mechanism accessible to all customers.
  • Risk Management: Risk management controls are essential, including identifying, assessing, documenting, and mitigating major foreseeable risks. An exit and transition strategy is also crucial.
  • System Readiness: Systems and processes must be ready for testing, with a monitoring process in place.

Reporting and Approval


  • Interim Reports: Participants will submit information and reports during the testing period, including interim reports on key performance indicators, milestones, and statistical information.
  • Final Report: Final reports must include key outcomes, incident reports, financial and client limits, consumer protection, and risk management arrangements.
  • Deployment Approval: Upon completion of testing, the Bank may approve deployment to the market with specific conditions or prohibit deployment due to unsuccessful testing or unintended negative consequences.

Sandbox Process


  • Application Requirements: Application requirements include a certified copy of the certificate of incorporation and a completed application form signed by the CEO/authorised person.
  • Review and Feedback: The Bank will review applications and provide feedback on eligibility for the sandbox program.

Why is this important?


The Fintech Regulatory Sandbox ensures that fintech companies prioritize customer protection, risk management, and compliance with regulatory requirements. This protects consumers from potential harm and maintains public trust in the financial system.

How can you access this information?


This article is designed to be accessible to individuals with disabilities. The text is written in a clear and simple style, with headings and subheadings to help readers navigate the content. The language used is free of technical jargon and complex terminology, making it easy for anyone to understand.

Additional Resources


For more information on the Fintech Regulatory Sandbox, please visit our website or contact our customer service team. We are committed to providing accessible information and resources to support fintech innovation in Jamaica.