Financial Crime World

Check Fraud Investigation Procedures in New Zealand Under Scrutiny

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The Social Security Act 2018 has established specific guidelines for the investigation process carried out by Work and Income, a government agency responsible for investigating check fraud cases. This article will outline the procedures involved in these investigations.

Notification Requirements


According to the Social Security Act 2018, Work and Income must provide written notice to individuals under investigation at least five working days prior to commencing an inquiry. This notification allows individuals time to gather relevant documents and information, which may include:

  • Bank records
  • Employment details
  • Contracts with utility companies
  • Tenancy agreements
  • School enrollment records

Requesting Information


Work and Income officials will initially request this information from the individual being investigated. However, if they fail to respond within a reasonable timeframe, they can seek the data directly from third-party sources such as:

  • Employers
  • Banks
  • Law enforcement agencies

Limitations on Information Requests


There are limitations on the types of information that can be requested from different parties.

Alternative Approach


In some cases, officials may choose not to ask an individual directly for information if they believe doing so could compromise the investigation or hinder its progress. If this is the case, they may proceed with gathering evidence from third-party sources.

Seeking Guidance and Support


Individuals who receive notice of a check fraud investigation are advised to seek immediate guidance and support from:

  • Benefit rights groups
  • Community Law Centres

For more information on how to avoid benefit and housing fraud, individuals can visit Work and Income’s website and search for the “How to avoid benefit and housing fraud” page.