Namibian Banks Emphasize Importance of Know Your Customer Process Amidst Fight Against Crime

As part of its commitment to comply with the Financial Intelligence Act (FIA) and prevent financial crime, First National Bank of Namibia has announced a drive to validate customer information for existing account holders. The move is aimed at ensuring that all customers’ particulars are up-to-date and compliant with FIA regulations.

Key Requirements

• Existing customers who opened accounts prior to May 5th, 2009, must provide updated documentation to verify their identity.
• Customers seeking to access new or additional products and services will be required to undergo a verification process to ensure their particulars are accurate.

The bank’s Know Your Customer (KYC) process is an essential step in the fight against financial crime and money laundering. In a statement, the bank urged its customers to cooperate with the process:

Cooperation Requested

“We kindly request our valued customers to assist us in complying with these obligations by visiting their nearest branch when required,” said the statement.

For further information or assistance, customers can contact First National Bank’s call centre on [phone number] or email [email address]. The bank is committed to maintaining high standards of customer service and ensuring that its customers’ information is secure and compliant with regulatory requirements.