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Compliance Activities and Outcomes: A Key Role in Fiji Customs
The Fiji Revenue and Customs Service (FRCS) is seeking a highly skilled and experienced Principal Customs Officer to lead compliance activities and drive outcomes.
Key Responsibilities
- Participate in trainings organized by the organization and conduct self-initiated training on tax workshops, personal analysis, and research on current non-compliance trends.
- Ensure continuous improvement within functional processes and apply remedial actions when required.
- Build working relationships with team members and other business units to facilitate effective communication and collaboration.
- Communicate findings and awareness to customers, including travelers, traders, and taxpayers.
Stakeholder Management and Partnerships
- Foster open and transparent relationships with stakeholders, including law enforcement agencies, to meet expectations and commitments established in MOUs/MOAs.
- Work in partnership with other tax audit teams and business units to encourage best practices, innovation, and responsible behavior.
Risk Management and Security
- Administer the Customs Compliance Risk Register in collaboration with other customs leads.
- Contribute to risk profiling committees and budget submissions to mitigate emerging risks.
- Ensure compliance with FRCS’ risk management framework and effective strategies for areas of responsibility.
Technology
- Demonstrate proficiency in computer application programs, including word processing and data analysis software.
- Adapt to new technological environments and linkages with the organization’s operations.
- Analyze historical multiple data from various sources using descriptive or predictive analytics to identify evolving trends and patterns.
Health, Safety, and Wellness
- Monitor and ensure occupational health and safety responsibilities in collaboration with in-house OHS reps.
- Establish and verify reports on workplace incidents and near misses, as well as remedial actions taken to mitigate risks.
Performance Management
- Meet specific performance standards defined in an individual performance plan, which will reflect the employee’s contribution to achieving the Unit’s objectives.
- Develop and enhance interpersonal skills with management and stakeholders, both internally and externally.
Personal Specification
The ideal candidate will possess:
- A diploma in Customs or related field, with relevant technical experience and professional training in Customs from recognized tertiary institutions.
- A bachelor’s degree in Commerce, Economics, Law, Finance, Accounting, Forensics, or International Trade is also desirable.
- Strong analytical and research skills, as well as excellent communication and presentation abilities.
Previous Experience
Having a minimum of 10-15 years’ experience in customs-related work will be an advantage. Previous experience in desk audit, investigation, or compliance roles is also beneficial.
Personal Attributes
The successful candidate will possess:
- Good interpersonal skills
- Attention to detail
- Integrity
- Holistic thinking
- Initiative
- Proactivity
- Team player mentality
- Innovation
- Achievement drive
- Resilience