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MOZAMBIQUE: Financial Institution Security Measures on High Alert to Combat Fraud
In an effort to safeguard its customers from financial fraudsters, Mozambique’s leading financial institutions have implemented a series of security measures aimed at preventing unauthorized access to accounts.
How Fraudsters Operate
According to experts, fraudsters often use tactics such as posing as well-known institutions like Standard Bank to trick victims into divulging personal information or account details. To avoid falling prey to these scams:
- Do not share any personal or confidential information via email or phone.
- Be cautious of attachments, hyperlinks, or icons in unsolicited emails, even if they appear to be from a legitimate source.
Enhanced Security Measures
To further enhance security, customers are advised to:
- Never share personal or confidential details with anyone, regardless of how much information the individual may have about them.
- Stay alert to misleading websites and always type the URL into their internet browser instead of clicking on hyperlinks supplied.
- Report any suspected scams or fraud incidents to the financial institution immediately.
Password Protection
To ensure that banking details remain protected:
- Create strong passwords using a combination of uppercase and lowercase letters, numbers, and special characters.
- Avoid using known information such as names, places, or common words.
- Change your password every 30 days.
Protecting Card Numbers and PINs
The institution emphasizes the importance of protecting card numbers, PINs, and ATM PINs by:
- Never disclosing them to anyone.
- Changing them regularly.
Customer Responsibility
To ensure a safe and secure banking experience on digital platforms:
- Stay alert when using your banking login details.
- Report any suspicious activity to our Customer Helpline at 800 412 412.
By taking these precautions, customers can enjoy a secure and reliable banking experience with the institution.