Financial Crime World

Gambian Online Banking Users Warned of Fraudulent Activities

The Bank of Gambia has issued a warning to its online banking customers about fraudulent activities that have been uncovered in the country. The alert comes after several reports of fake websites and emails impersonating bank officials, claiming access to huge US dollar deposits held in deceased persons’ names or due for payment.

Fake Websites and Emails: A Growing Concern

Access Bank Plc, a leading financial institution in Gambia, has confirmed that these fake websites and emails are not genuine and are being used by scammers to defraud unsuspecting customers. The bank’s management has advised the public to be cautious of such fraudulent activities and to report any suspicious emails or activities to the appropriate authorities.

How Scammers Operate

According to reports, some unscrupulous individuals have been sending emails and letters to customers claiming that they have access to huge US dollar deposits held in deceased persons’ names or due for payment. These emails and letters are said to be designed to trick victims into providing personal and financial information, which is then used to commit fraud.

ATM Fraud: Another Threat

The Bank of Gambia has also warned its customers about a recent trend of ATM fraud, where scammers contact customers claiming that they have won a cash prize or promotion. The scammers then ask the customer to go to an ATM to input some numbers before they can claim their prize. The bank advises customers not to acknowledge any such promotions or calls and to report them to the authorities.

How to Stay Safe

To stay safe from these fraudulent activities, customers are advised to:

  • Be vigilant when receiving unsolicited emails, letters, or phone calls claiming to offer large sums of money or prizes.
  • Report any suspicious activity to the Bank’s compliance department at compliance-auditandinternalcontrol@accessbankgambia.com or call +220 6611605, +220 6611627, or +220 6611712.
  • Use the following contact numbers and email addresses to report fraudulent activities, lost or stolen cards, and other financial issues:

The Bank’s Commitment

The Bank of Gambia is committed to providing a safe and secure online banking experience for its customers, and it will continue to work with law enforcement agencies to combat fraudulent activities in the country. Customers are advised to stay alert and report any suspicious activity to the appropriate authorities.