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Switzerland Takes Aim at Credit Card Fraud with Phishing Prevention Measures

GENEVA - In an effort to combat the growing threat of credit card fraud, Swiss Bankers and Mastercard have launched a joint initiative to educate consumers on how to protect themselves from phishing scams.

Phishing Scams: A Growing Menace

Phishing attacks typically involve scammers posing as legitimate entities, such as banks or payment services, and asking victims to disclose their credit card details or login credentials via phone, email, text message, or other channels. However, Swiss Bankers and Mastercard are urging customers to exercise caution and never provide personal information in response to such requests.

Warning Signs

Consumers are advised to be aware of the following warning signs:

Scammers may pose as legitimate entities
Requests for sensitive financial data via phone, email, text message, or other channels
Links to login pages that request username or password

Protecting Yourself from Phishing Attacks

To protect themselves from phishing attacks, customers are advised to follow these simple steps:

Download the Official App: Download the official app of Swiss Bankers and add your card to the system.
Block Your Card: Navigate to Card Settings & PIN code and use the app to block your card or report any misuse to customer service.

Reporting Suspicious Emails

In the event that customers receive suspicious emails, they are urged to:

Ignore them
Forward them to reports@antiphishing.ch, which is operated by MELANI, the Reporting and Analysis Centre for Information Assurance of the Swiss Confederation.

Reducing Risk of Credit Card Fraud

“We take the security of our customers’ financial information very seriously,” said a spokesperson for Mastercard. “By working together with Swiss Bankers and educating our customers on how to protect themselves from phishing scams, we can significantly reduce the risk of credit card fraud in Switzerland.”

Get Assistance

For more information or assistance, customers can contact customer service at +41 31 710 12 15 or info@swissbankers.ch.