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Thieves Test Accounts Before Stealing: How to Protect Yourself
Scammers are increasingly using a tactic called “testing” to steal personal financial information. They make small transactions to verify an account’s legitimacy before making larger withdrawals. To stay safe, it’s crucial to be aware of these tactics and take proactive measures to protect your accounts.
E-Statements: A More Secure Option
Receiving electronic statements (e-statements) is a more secure option compared to traditional paper statements. E-statements arrive faster and are less likely to be stolen than their paper counterparts. Additionally, they can be easily accessed online, reducing the risk of lost or misplaced documents.
Shredding Old Statements: A Must-Do
Before recycling or disposing of old statements, it’s essential to shred them thoroughly. This simple step can help prevent identity thieves from accessing sensitive information.
Credit and Debit Card Security Tips
To minimize the risk of fraud, follow these guidelines:
- Monitor your account: Regularly check your account activity online or through MoBanking.
- Report lost or stolen cards: Immediately contact Customer Support Department at (767) 255-2300 if your card is lost, stolen, or has unauthorized transactions.
- Secure your cheque books: Store new and cancelled checks in a safe location and only carry them when necessary.
- Leave unnecessary information behind: Avoid carrying unused credit cards or sensitive documents.
Reporting Fraud: What to Do
If you suspect fraud or identity theft, follow these steps:
- Contact Customer Support Department: Reach out to our dedicated team at (767) 255-2300 or email us at [email protected].
- Report all crimes immediately: Notify the police and file a report.
How NBD Protects You
At National Bank of Dominica, we prioritize your account security and privacy. We use multiple security procedures, monitoring solutions, and encryption to safeguard your accounts. Our online banking system is designed to automatically log you off after a few minutes of inactivity.
Stay Informed: Contact Us
For more information on fraud prevention, credit card security, or identity theft protection, visit our website, call 1-767-255-2300, or Ask NBD via the form provided. Remember, knowledge is power – stay informed to stay safe!