AUSTRALIANS URGED TO TAKE PRECAUTIONS AGAINST ONLINE BANKING FRAUD

Banks Urge Customers to Remain Vigilant Against Online Banking Fraud

Australian banks are urging customers to take necessary precautions to protect their financial information from online banking fraud. Despite measures in place to prevent internet fraud, phone scams, and identity theft, scammers continue to target unsuspecting victims through various methods.

Expert Advice: Protect Your Financial Information

• Keep personal and banking details confidential
• Never provide PINs or internet banking login information to anyone
• Be cautious when responding to requests for sensitive information

Don’t Fall Prey to Scams!

The Australian Banking Association (ABA) has warned customers not to fall prey to scams involving fake calls and emails claiming to be from the ABA. These scammers may ask about your satisfaction with your bank or convince you to transfer money to receive a supposed refund. However, the ABA does not conduct customer satisfaction surveys or contact the public through such methods.

Report Scams: Stay Smart Online

The Australian Government’s cybersecurity website, Stay Smart Online, offers simple steps to protect personal and financial information online. Additionally, the Australian Competition and Consumer Commission (ACCC) has launched a website, SCAMwatch, which provides valuable information on how to recognize, avoid, and report scams.

Remember: Banks Will Never Ask for Confidential Information

• Banks will never ask for PINs or confidential internet banking details
• Customers should never provide such information to anyone claiming to be from the ABA or any other reputable organization

Stay Safe Online

By taking these precautions, Australians can significantly reduce their risk of falling victim to online banking fraud. For more information on how to protect yourself against online banking fraud, visit www.scamwatch.gov.au.