Protecting Yourself Against Bank Fraud in the Cayman Islands
As part of its ongoing efforts to safeguard customer accounts, the Cayman National Bank is advising residents of the Cayman Islands to be vigilant against bank fraud and cyber-attacks.
Defense-in-Depth Approach
The bank’s defense-in-depth approach to account security involves a combination of technical measures and staff training to prevent unauthorized access to customer accounts. However, customers also play a crucial role in protecting themselves against common tactics used by cyber-criminals.
Beware of Fraudulent Communications
Social engineering is a common tactic used by scammers to trick individuals into revealing sensitive information such as passwords, PINs, or One Time Password (OTP). This can be done through emails, phone calls, or text messages that appear to come from trusted sources.
- Never share your login credentials, PINs, or OTP with anyone
- Verify the identity of the person you are communicating with by calling the bank’s official number
- Be cautious of emails or texts that ask for sensitive information
Recognizing Phishing Attempts
Phishing is a type of social engineering scam where fraudulent emails are sent to trick individuals into revealing sensitive information. To identify phishing attempts:
- Pause and assess whether you were expecting the email
- Verify the authenticity of the email by contacting Customer Support
- Check if the email asks for sensitive information or contains suspicious links or attachments
Protecting Your Devices and Online Activities
To prevent unauthorized access to your devices and online activities, follow these best practices:
- Install antivirus and anti-malware software on your devices
- Keep all software and browsers up-to-date
- Avoid installing browser extensions or plugins unless you have verified their authenticity
- Use secure websites by looking for the padlock symbol and “https” in the web address
Stay Vigilant and Report Suspected Fraud
If you receive a suspicious email, phone call, or text claiming to be from Cayman National, report it immediately to [ This email address is being protected from spambots. You need JavaScript enabled to view it. ] or +1 345 949 8300 / (345)949-4655.
By following these tips and best practices, customers can significantly reduce the risk of falling victim to bank fraud and cyber-attacks in the Cayman Islands.