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Security Bank Corporation Committed to Protecting Your Personal Information

In line with the country’s data privacy laws and regulations, Security Bank Corporation (SBC) is committed to protecting your personal information from unauthorized access, use, disclosure, modification, or destruction. This Data Privacy Notice outlines how we collect, use, disclose, and retain your personal information.

Disclosure of Information to Governmental Authorities and Industry Associations

We may share your personal information with government authorities, regulatory bodies, self-regulatory organizations, and industry associations in various jurisdictions as required by law or regulation. We ensure that the transfer of your personal data is secure and compliant with international data privacy standards.

As a global banking institution, we may transfer your personal information to our affiliates, subsidiaries, or third-party service providers located outside the Philippines. We guarantee that the cross-border transfer is secure and complies with international data privacy standards.

How We Protect Your Information

We employ robust security measures to safeguard your personal information. Our combination of organizational, physical, and technical safeguards includes:

Data Protection Policy and Privacy Manual
Security Incident Management Policy
User Access Control
Acceptable Use Policy
Data Protection Training for bank personnel
Third-party outsourcing contracts or data sharing agreements

Our technical security measures include:

End-to-end encryption
Data classification
Regular testing of policies
Vulnerability assessment and penetration testing
Password protection

Retention Period

We will retain your personal information for up to five years after the closure of your account, termination of our business relationship, or the date of the last transaction. We may retain your information longer if required by law or regulation or in cases pending before a court of competent jurisdiction.

Your Rights as Our Valued Customer

Under the Data Privacy Act, you have the following rights:

To be informed about the collection and processing of your personal information
To access your personal information held by SBC
To dispute errors in your personal information and have it corrected
To request erasure or blocking of incomplete, outdated, false, or unlawfully obtained data
To object to the processing of your personal information
To obtain your personal information in a portable and usable format
To lodge a complaint with the National Privacy Commission
To be indemnified for damages sustained due to inaccurate or unauthorized use of your personal information

Contact Us

If you have any questions, concerns, or requests regarding our Data Privacy Notice, please contact our Data Protection Officer at email protected or through our Customer Service hotline at +632 8887-918. You may also reach us at Security Bank Centre, 6776 Ayala Avenue, Makati City.

Last Updated

This Data Privacy Notice was updated as of February 16, 2023.