Financial Crime World

Bank’s Personal Data Protection Policy

Disclosure of Personal Data to Third Parties


The Bank may disclose your personal data to third parties for marketing purposes, including:

  • Sale promotions
  • Advertisements
  • Product and service offers

Before doing so, the Bank will notify you of a list of these third-party recipients to consider when making a decision to give consent.

International Transfer of Personal Data


The Bank may transfer your personal data to affiliated companies or companies in the same business located in other countries or to other receivers in the ordinary course of its business. If the receiving country does not maintain adequate standards, the Bank will:

  • Ensure that the sending and transferring are in compliance with legal requirements
  • Put in place necessary measures to protect your personal data

Retention of Personal Data


The Bank will retain your personal data for as long as necessary during the period you are a customer or under relationship with the Bank, or for as long as necessary in connection with the purposes set out in this Policy. The Bank may:

  • Erase, destroy, or anonymize your personal data when it is no longer necessary
  • When the retention period lapses

Protection of Personal Data


The Bank implements technical and organizational measures to ensure appropriate security in the processing of your personal data and prevent breaches. The Bank’s executives, staffs, employees, contractors, agents, advisors, and data receivers are obligated to keep your personal data confidential.

Your Rights


You have legal rights related to your personal data, including:

  • Withdrawal of consent: You may withdraw your consent at any time, but this may affect your use of products and services.
  • Data access: You have the right to access your personal data, request a copy, and know how the Bank obtained it.
  • Data portability: You have the right to obtain your personal data in an automatic machine-readable format and send or transfer it directly to other data controllers.
  • Objection: You may object to the collection, use, and disclosure of your personal data for legitimate interests or public tasks.
  • Data erasure or destruction: You may request the Bank to erase, destroy, or anonymize your personal data if you believe it is against relevant laws.
  • Processing suspension: You may request the Bank to suspend processing your personal data during an examination period.
  • Data rectification: You have the right to update, complete, and not mislead your personal data.

Complaint Lodging


You have the right to complain to competent authorities if you believe that the collection, use, and disclosure of your personal data is violating or not in compliance with relevant laws.

Contact Information


If you have any suggestions or inquiries regarding the collection, usage, and disclosure of your personal data or wish to exercise your rights under this Policy, please contact:

  • Contact Center: Tel (+951) 9559199, (+951) 9559399, (+951) 8430963 ~ 66
  • Address: No. (108), Corner of Kabaraye Pagoda Road and NatMauk Road, BoCho (1) Quarter, Bahan Township, Yangon, Myanmar