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Puerto Rico Allows Retailers to Impose Surcharges on Card Transactions

San Juan, PR - In a move aimed at promoting financial inclusion and flexibility, the Puerto Rican government has given retailers and merchants the green light to impose surcharges or minimum purchase amounts for card transactions as long as they are clearly disclosed at the point of sale.

What You Need to Know

According to the Office of the Commissioner of Financial Institutions (OCFI), surcharges or minimum purchase amounts must be clearly disclosed at the point of sale, and retailers are required to obtain written consent from consumers before imposing these fees. The regulator also emphasized that any additional charges must be reasonable and not exceed the actual cost of processing the transaction.

Dispute Resolution Mechanism in Place

In the event of a dispute or complaint related to electronic payments, Puerto Rico has a dedicated mechanism for resolving issues. The OCFI oversees the enforcement of laws and regulations related to electronic transactions and provides a platform for consumers to file complaints and disputes regarding electronic payments. Additionally, many financial institutions in Puerto Rico have their own internal dispute resolution procedures for customers who have issues with electronic payment transactions.

Regulatory Framework Ensures Security

To address concerns about fraud and security breaches, the government has implemented various measures, including:

  • Stronger security protocols
  • Regular audits and inspections
  • Close collaboration with financial institutions to detect and prevent fraudulent activities

The Financial Institutions Examining Council oversees the implementation of these measures and enforces compliance with relevant laws and regulations to protect consumers from identity theft and other forms of payment fraud.

Challenges for Small Businesses

While Puerto Rico’s regulatory framework provides a level playing field for businesses, small entrepreneurs may still face challenges when accepting electronic payments. Compliance with local and federal laws, obtaining necessary permits and licenses, meeting security and data protection requirements, and managing higher transaction fees can be daunting tasks.

Contactless Payments: No Specific Regulations

In contrast to other jurisdictions, Puerto Rico does not have specific regulations governing the use of contactless payment technologies such as NFC technology. However, businesses must still comply with federal and state laws governing electronic transactions and data protection in their use of these technologies.

Interchange Fees Capped

The Puerto Rico Interchange Fee Act caps interchange fees charged by credit and debit card networks at a specific percentage of the transaction amount, aiming to promote fair competition among payment processors and protect consumers from excessive fees.

Equal Access to Payment Systems

Puerto Rico’s government has implemented various initiatives to ensure equal access to payment systems for all individuals and businesses. These include:

  • Promoting financial education and inclusion
  • Implementing anti-discrimination laws
  • Providing subsidies for low-income individuals

The OCFI closely monitors payment systems and takes action against any unfair practices or barriers to access, aiming to create a fair and inclusive financial environment.

Cryptocurrencies Unregulated

At present, cryptocurrencies are not regulated under Puerto Rico’s payment system regulations. However, they may fall under existing laws and regulations related to financial transactions and money transmission.

Federal Regulations Impact

As a territory of the United States, Puerto Rico is subject to federal regulations, including the Dodd-Frank Act. These regulations can have an impact on the island’s payment system, but the specifics are unclear at this time.

Future Updates Expected

The OCFI may consider updates or changes to Puerto Rico’s payment system regulations in response to emerging issues or concerns, market trends, and technological advancements. Any future changes will likely aim to maintain a fair and efficient payment system for all stakeholders involved.