Financial Crime World

New Zealand’s Financial Crime Reporting Requirements: What You Need to Know

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The Serious Fraud Office (SFO) is urging citizens to come forward with any information that may aid in the detection of serious and complex fraud, bribery or corruption. But before making a complaint, it’s essential to understand what the SFO does.

Understanding the SFO’s Role and Responsibilities


According to the agency, it’s crucial for individuals to click on the tabs below to gain a better understanding of its role and responsibilities:

  • SFO website: Learn more about the SFO’s mission, values, and functions.
  • Investigations: Understand how the SFO conducts investigations and what they entail.

Additionally, there is a dedicated tab providing information for those involved in an SFO case:

Making a Complaint


For those who wish to make a complaint, the SFO offers multiple options:

  • Phone: Call the SFO Contact Centre at 0800 109 800 or +64 9 303 0212 for overseas callers between Monday and Friday from 8:30am to 5:00pm (excluding Public Holidays).
  • Post: Submit your complaint via post to PO Box 7124 Wellesley Street Auckland 1141.
  • Note: The SFO does not accept in-person complaints at its offices.

What Happens After a Complaint is Received


Once a complaint is received, the agency will evaluate whether it meets specific evidence-based thresholds for commencing an investigation. By law, the Director must approve investigations that meet these criteria.

  • Outcome: The SFO aims to advise complainants of the outcome within 30 working days.
  • Referral: If the complaint does not meet the threshold, it will be referred to the appropriate agency or one of the SFO’s partner agencies for further consideration.

Playing a Role in Combating Financial Crime


It is crucial for individuals to understand the financial crime reporting requirements in New Zealand and how they can play a role in combating fraud, bribery, and corruption. By working together, citizens and law enforcement agencies can work towards creating a safer and more transparent financial environment.

  • Tips:
    • Stay vigilant and report any suspicious activity.
    • Educate yourself on the warning signs of financial crime.
    • Support organizations that combat financial crime and promote transparency.