Fraudulent Activities on the Rise in Online Banking in Fiji

As Christmas approaches, ANZ Bank has issued a warning to its customers to be vigilant against fraudulent activities in online banking. According to Brent Turner, chief risk officer for Pacific at ANZ, scammers often target people’s generosity and vulnerabilities during this time of year.

Common Tactics Used by Scammers

Clicking on digital e-cards from unknown senders
Phishing emails promising Christmas sales
Fake travel deals on social media
Online donations to fake charities

Staying Safe Online

To stay safe, ANZ customers are advised to:

Be cautious when sharing personal information online
Never provide account details or login credentials to anyone
Verify the authenticity of any online requests for personal information

ANZ’s Commitment to Customer Security

ANZ has emphasized that it will never ask customers for their account details, financial information, or login details through email or any other means. The bank has also encouraged customers to report any unusual activity on their bank cards or accounts immediately.

Common Issues to Watch Out For

Phishing and remote access scams

Protecting Yourself

To stay protected, ANZ customers are advised to:

Use BankMail through their ANZ Internet Banking or ANZ Pacific App
Call the ANZ Contact Centre
Visit a nearby branch if they notice anything suspicious

Remember

It’s essential to remember that digital personal information is just as valuable to scammers as money. Always be careful when sharing online and question any unexpected requests for personal information. If you’re unsure, seek help from ANZ.

By following these simple tips and being aware of common scams, customers can protect themselves against fraudulent activities in online banking this holiday season.