Financial Institution Security Protocols in Guyana: A Shared Responsibility
In an effort to ensure the safety and security of its customers’ finances, Scotiabank has implemented a range of measures to protect against fraud and unauthorized activity.
Digital Banking Security Guarantee
The bank’s digital banking security guarantee provides an added layer of protection, promising full reimbursement to customers who suffer financial losses due to such incidents.
Enhanced Security Measures
To meet this commitment, Scotiabank enforces the use of:
- Strong Encryption: within web browsers and mobile devices, preventing others from accessing or tampering with account activity.
- Firewalls and Intrusion Protection Systems: to prevent unauthorized access to internal systems and maintain the confidentiality of customer information.
Additional Security Features
Scotiabank also offers additional security enhancements, including:
- Timeouts: which automatically log out users after a period of inactivity.
- Time Stamps: which record all account activity to ensure transparency and auditability.
- Scotia Fraud Alerts: which alert customers to any unusual account activity.
- Masked Numbers: which replace partial numbers with asterisks to protect sensitive account information.
Extended Security Measures
The bank’s commitment to preventing fraud extends to:
- Automated Teller Machines (ATMs): using chip-enabled cards and other advanced security features.
- Online and Telephone Banking: with measures such as One-Time Passwords and card verification values.
- Credit and Debit Cards: with chip-enabled technology and enhanced security protocols.
Customer Responsibilities
As part of its digital banking security protocol, Scotiabank encourages customers to take an active role in protecting their accounts by:
- Meeting all security responsibilities outlined in the terms of their customer agreements.
- Staying vigilant and reporting any suspicious activity.
Reporting Fraud or Unauthorized Activity
Customers can report fraud or unauthorized activity by contacting Scotiabank’s dedicated hotline at 592-223-4357. For phishing reports, customers can email [insert email address].
By staying vigilant and working together, Scotiabank is committed to protecting the financial well-being of its customers in Guyana.