Internet Access on Cocos (Keeling) Islands: A Costly and Slow Experience

Cocos (Keeling) Islands, a remote archipelago in the Indian Ocean, has been struggling with high internet costs and slow speeds. The island’s residents, including schools, businesses, and health services, have been finding it difficult to access the internet due to limited infrastructure and expensive call rates.

High Internet Costs

According to recent submissions, the maximum standard fee (STD) for internet access on the islands is $3 per minute, regardless of the duration of the connection. However, this rate applies only between 7pm and midnight. During peak hours, the cost can be as high as $15 per minute.

Slow Internet Speeds

Despite the completion of the cable distribution network by June 1999, many residents are still experiencing slow internet speeds of 9.6 kbps, which is considered too slow for most mainland users. The Cocos Island Regional Business Association has reported difficulties with email and downloading information due to the slow speeds.

Impact on Residents

The Cocos (Keeling) District High School has struggled with internet access, citing high costs and slow speeds as major obstacles.
The school estimates that it would cost $13,000 per year to maintain two computers with internet access, which is not a feasible option.
Health services on the island are also affected by limited internet access. Medical specialists visit infrequently, and pregnant women are often sent off-island for medical care.

Solutions

The Cocos Island District High School is calling for a dedicated band to be set up from Perth for all service providers on the island, which would enable faster and more reliable internet access for residents. Another option is to upgrade the satellite links to improve internet speeds and accessibility.

Conclusion

The issue of high internet costs and slow speeds on Cocos (Keeling) Islands highlights the need for improved infrastructure and communication services in remote communities. Until then, residents will continue to face significant challenges in accessing the internet and communicating with the outside world.