Stay Secure with These Simple Tips

In today’s digital age, it’s crucial to prioritize online security to protect your personal and financial information. In this article, we’ll share some simple yet effective tips to help you stay safe while banking online, using your mobile phone, and making credit card transactions.

Mobile Security

When using your mobile phone for online banking or other sensitive activities:

• Install Security Patches: Ensure your device is up-to-date with the latest software updates.
• Avoid Unsecured Downloads: Refrain from downloading programs or apps from untrusted sources.
• Set a Password: Set a password for your mobile phone to prevent unauthorized access.
• Regularly Clean Up Your Device: Remove temporary files and cache stored in your device’s memory regularly, delete sensitive SMS messages, and clear browsing history.
• Keep Your Phone Secure: Do not leave your mobile phone unattended, avoid sharing it with others, and never keep sensitive information on your phone.

ATM Security

When using an ATM:

• Be Cautious of Unusual Devices: Be aware of any foreign objects or devices attached to the machine that appear unusual.
• Protect Your Card: Insert your card into the reader and remove it immediately. Never disclose your PIN or lend your ATM card to anyone.
• Change Your PIN Regularly: Update your PIN regularly, memorize it instead of writing it down, and avoid using easily guessable PINs.

Credit Card Security

When making credit card transactions:

• Verify Business Partners: Confirm the identity of business partners before making payments or remittances.
• Be Wary of Suspicious Emails: Pay attention to suspicious emails claiming payment bank accounts have been changed.
• Enroll in Citi Alerts Service: Sign up for real-time SMS alerts on transactions with Citibank’s Citi Alerts Service.
• Keep Your Information Up-to-Date: Update your mailing address, mobile phone number, and email address with Citibank.

Online Banking Security

When using Citibank Online:

• Change Your Password Regularly: Update your Online Banking password regularly and keep it secure.
• Update Your Contact Details: Ensure your contact details are up-to-date with Citibank.
• Keep Your Information Private: Never share your Online Banking user ID or password with anyone.
• Be Cautious of Phishing Emails: Be wary of emails claiming payment bank accounts have been changed.

By following these simple tips, you can significantly reduce the risk of online security breaches and ensure a safer digital experience. Remember to always prioritize security when conducting financial transactions online.

Stay Informed

For more information on online security and Citibank’s services, visit Citibank website. If you have any questions or concerns, contact our 24-hour CitiPhone Banking at (852) 2860 0380.

Police Appeal: Beware of Email Scams

The police are warning citizens to be vigilant against email scams. Fraudsters may hack into your email account and send fake emails claiming payment bank accounts have been changed. To avoid being deceived, always confirm the identity of business partners by phone or other means before making payments or remittances.

Stay safe online with Citibank!