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UNOPS Executive Board: Haiti Operations Centre Review

The United Nations Office for Project Services (UNOPS) Executive Board has reviewed the operations of the Haiti Operations Centre (HTO), highlighting several areas for improvement.

Project Management

The audit team reviewed two projects, 80703 and 89513, and identified several discrepancies. The report recommends that:

• The Director, HTOC, obtain formal confirmation from the donor regarding the de-scoping of project 80783
• Address discrepancies in the building count
• Strengthen management of the project warehouse

Stakeholder Management

The audit team also reviewed stakeholder management practices at HTO, recommending increased frequency of interaction with senior partner officials to alleviate concerns. The report notes that while overall client satisfaction ratings are high, regular progress updates would help maintain positive relationships.

Communication and Stakeholder Management Strategy

The audit team found that a Communication and Stakeholder Management Strategy is still under development, despite a previous commitment to have it operational by April 2016. The recommendation remains open.

Recommendations

• Reinforce regular communications with senior partner officials and provide them with regular progress updates.
• Develop and operationalize the Communication and Stakeholder Management Strategy by April 2016.

Management Comments

HTO management acknowledged the need for improvement in project management, stakeholder engagement, and communication strategies. They committed to addressing the recommendations outlined in the report.

The UNOPS Executive Board will closely monitor HTO’s progress in implementing these recommendations to ensure effective project management, strong stakeholder relationships, and improved communication practices.