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ID Verification Required for Processing Requests

In an effort to ensure the security and integrity of personal data, authorities have introduced a new measure requiring individuals to provide a copy of both sides of their identity card to verify their identity.

Why ID Verification is Necessary

The verification process is crucial to ensure that only authorized individuals can access specific information. Without this verification, certain requests cannot be processed.

What Happens After Verification

Once the file is closed, the copy of the ID card will be deleted immediately, ensuring that personal data is protected and not stored unnecessarily.

Exceptions

However, if an individual exercises their right to access by email and includes an electronic signature in the email or attached application form, a copy of the identity card will not be requested.

Processing Time

The processing time for requests has been set at 30 calendar days. If the request is complex or multiple requests are being processed simultaneously, an extension up to 60 days may be possible.

Complaints and Data Protection Authority

Individuals have the right to lodge a complaint with the Data Protection Authority if they believe their rights have been breached or if the processing of their personal data constitutes a breach of the General Data Protection Regulation. The Data Protection Authority can be contacted at:

• Rue de la Presse, 35, 1000 Brussels
• contact@apd-gba.be

Privacy Declaration Update

The privacy declaration may be updated in response to new regulations. The adapted privacy declaration will always comply with the General Data Protection Regulation.

Last Update

This privacy declaration was last updated on 05/03/2021.

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